What’s in it for you?
Happier Customers
Customer-focused support with no wait times
Boost Call Volume
Unlimited call volume resulting in higher success rate
Maximize Resources
Free up human-agents for high-value and complex conversations
Data Privacy
Federal and Local Privacy, Security and Compliance guarantees for your customer data
Enhanced Customer Experience
Our human-sounding A.I. agents resolve customer issues quickly and efficiently
Scalability
Increased engagement with
potential customers both inbound & outbound at Cloud-scales
Integrate our solution with your existing CRMs
Meet your SpecTap Agent
Human-Like Conversations
8 out of 10 customers prefer speaking with an agent. SpecTap offers natural, human-like conversations that will leave you wondering if you spoke with a virtual or human agent.
No Wait Times
7 out of 10 customers want help within the first 5 minutes of the call. SpecTap eliminates customer wait times since our A.I. agents can scale horizontally and vertically.
Easy Implementation
Works out of the box. Easily integrate our SpecTap agent into your customer management workflow without any complex data or process migration.
Perfect Collaboration Between AI and Customer Center Team
Great call center agents are your most valieable resources. SpecTap Agents handle routine calls and execute seamless hand-overs, freeing up human agents for high-value conversations.
Virtual Agents Bring
Real Business Value
SpecTap’s Virtual Agents can handle any number of call volumes, within an array of industries – boosting productivity, improving customer loyalty and increasing sales outcomes while leaving customers happy and satisfied.